Returns & Exchanges

At SAYA USA, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure the return is accepted by our quality team.

• 3.
  Ship Your Return

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund or store credit back to your original payment method within 5-7 business days.