Frequently Asked Questions

Everything you need to know about your SAYA USA shopping experience.

How long will it take to receive my order?

Standard shipping within the USA typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their fashion fix sooner.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to start a request.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary slightly between different styles and cuts.

Do you ship internationally?

Currently, SAYA USA primarily ships within the United States. We are working on expanding our international shipping options soon, so stay tuned for updates.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.